Hello{% if user.first_name %} {{ user.first_name }}{% endif %},
we are sorry to inform you that the completion date of your order #{{ order.id }}{% if order.name %} "{{ order.name }}"{% endif %} has changed{% if reason %} due to {{ reason }}{% endif %}.
New planned completion date: {{ new_date|date:"d.m.Y" }}.
We sincerely apologise for the inconvenience. If you have any questions, please contact us — we will respond as soon as possible.
Best regards,
{{ site.name }} Team